• This topic has 4 replies, 5 voices, and was last updated March 22, 2019 by Hetal P.

Too many alerts

  • Kris W
    August 13, 2018 04:27:11 PM

    Hi,

    We need a way of reducing the alerts we get from Zerto. Everytime there is any sort of outage i get about 20 alerts. This is no good for our first line engineers who check the backups/replication jobs every day and very annoying for me. We need to be able to customise the alerts, for example ‘one of more VPG’s exceeds configured RPO’ instead of an alert for each one. We only really need to know if the RPO has fallen behind by a couple of hours.

    Better yet, you could integrate with LogicMonitor or GFI so we get the alerts in our dashboard.

    Thomas T
    August 20, 2018 11:27:14 AM

    I second this. We removed first/second line engineers from receiving Zerto alerts..

    Sean M
    August 20, 2018 12:09:29 PM

    Kris, Thomas, you can help make this enhancement a reality by browsing to MyZerto Support & Downloads, clicking Feature Requests, searching for ZRVCORE-I-239 and then upvoting the request! It’s called “Make alerts more granular/customizable”.

    Thank you!

    Sean M, Zerto

    Chris B
    February 10, 2019 11:56:38 AM

    Any update on this being added as a feature enhancement?  Would be real nice to be able to configure the OOB alerting a bit – is way too noisy.

    thanks

    Hetal P
    March 22, 2019 02:13:07 PM

    There is one option that is usually not talked about – Using vCenter Alerts to get Zerto Alerts.  One benefit that you get by doing this is vCenter will have better triggers on when to send out a reactive Alert vs noise (reducing noisy nabor).

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