• This topic has 4 replies, 3 voices, and was last updated April 18, 2019 by William W.

VRA install fails vib SshKeyAppendVib installation

  • Jason O
    October 30, 2017 11:54:42 PM

    Trying to install a VRA on a host running in a vSAN-enabled cluster. Getting the below error. It’s a 3-node cluster. One of the other hosts failed with same error, but through trial and error I was able to deploy the VRA by simply choosing a local datastore (not vSAN datastore) and then svmotioning afterward. This host is continues to fail trying local storage and NFS storage.

     

    Error Message-

    VRA installation Failed:
    an error has occured during vib ‘SshKeyAppendVib’ installation

    Jason O
    October 30, 2017 11:58:41 PM

    Little more detail…

    The host is esxi6.5 U1, managed by vCenter 6.5 U1 (appliance with external PSC).

    Zerto version 5.5 U2

    Jason O
    October 31, 2017 08:00:25 PM

    Specifying root password, instead of using shared key, for the VRA install was successful.

    Ryan S
    November 1, 2017 02:03:23 PM

    Hi Jason,

    Thank you for sharing your solution!

    Let us know if there is anything else you need assistance with

    William W
    April 18, 2019 09:10:24 PM

    I ran into this same problem on a SimpliVity HCI cluster, and the fix was to specify the VMware Host’s root PW.

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