• This topic has 6 replies, 5 voices, and was last updated February 24, 2017 by Kevin C.

ZCP 5.0 Basic isn’t available in "My Course"

  • Martin D
    February 11, 2017 08:19:35 AM

    Hi,

     

    I want to do the training for ZCP 5.0 Basic Cert, but it isn’t available in “My Courses”. Only “What’s new” is availbale.

    Am I’m doing something wrong?

    BTW: The Redirect from the “training”-link at the zerto main-page works only with Internet Explorer. With Chrome for example you always get back to the main-page ;).

     

    Thanks for you help!

     

    Kind regards,

    Martin

    Joshua S
    February 13, 2017 01:58:24 PM

    Hey Martin,

    I’ve passed this onto our manager of online training and one of us will come back to you asap. Thanks,

    Joshua

    Harry S
    February 15, 2017 12:20:46 PM

    Hi Martin,

    As a follow up to your edit regarding the “training” link, could you elaborate your steps for me? I’m not sure I understand, and my links appear to work as expected when using Chrome, and it also appears to be the same behavior for me when I am using IE, too.

    Thanks!

    ~Harry

    Follow me: www.twitter.com/HarrySiii
    Timur S
    February 23, 2017 09:31:01 PM

    I have the same issue, I dont have the 5.0 Basic training on my courses. Thanks,,

    Martin D
    February 23, 2017 09:45:10 PM

    Hello Harry,

     

    thanks for your reply.

    I don’t know what’s going on, but now it works in chrome, too :).

     

    It’s magic.

     

    Thanks,

    Martin

    Martin D
    February 23, 2017 09:50:13 PM

    Hello Timur,

    in our case the reason why I can’t see the ZCP is, that we bought our licence over a distribution partner of Zerto and the ZCP is only available for direct customers.

    Martin

    Kevin C
    February 24, 2017 03:18:44 PM

    Apologies about the confusion around course/training access. We’ll follow-up separately via email. If any others need assistance too, please contact training@zerto.com so that it’s logged in our ticket system and the appropriate team can tackle in a timely manner. Thanks!

    – Kevin

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